Refund policy

Because fragrance decants are prepared and filled to order, all sales are final. We do not accept returns or exchanges due to personal fragrance preference, including situations where a customer does not like how a fragrance smells or performs.

If your order arrives damaged, leaking, defective, or incorrect, please contact us within 3 days of delivery so we can review the issue.

For damaged or leaking orders, we may request clear photos of:

• The item received

• The packaging

• Any visible damage or leakage

• The shipping label

Once reviewed, eligible claims may be resolved with a replacement, store credit, or refund at our discretion.

Please verify your fragrance, size, and shipping information before completing your purchase. Orders that have already been prepared or shipped cannot be canceled or changed.

Original shipping charges are non-refundable unless the issue was caused by an error on our part.

If you have any questions or concerns regarding your order, please contact Armando's Decants and Fragrances and we will be happy to assist you.